![]() ![]() After resetting, the notebook cannot be turned on by pressing the power button this is normal and it means that the EC was reset successfully. ![]() Refer to the user manual on the official website for the location of the reset hole.If the battery is removable, you can also reset the computer by removing the battery for 15 minutes before reinserting it.If the notebook does not have a reset hole, please switch off the computer and then long-press (hold down) the power button for 30 seconds to reset.Insert a straightened paper clip into the EC reset hole and hold it down for 30 seconds.Locate the EC reset hole on the notebook computer the reset hole icon will be marked on its side.Please use the following steps to reset the EC: When your notebook computer crashes during a system update, or if you discovered that the system is unstable while operating, you can try to solve this issue by resetting the EC. Please switch off your computer first, remove other external devices such as portable hard drives, printers, docking stations, SD cards, etc., and then restart the computer. If you encountered problems such as crashing before entering the system, being unable to enter the operating system or being stuck on the boot-up screen, etc., please try troubleshooting with the methods below.įailed hardware equipment may cause your notebook computer to have this problem after starting up. ![]()
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